WHAT WE DO

Our network engineers, consultants, and security specialists provide a variety of innovative and comprehensive IT solutions for businesses based in Southern California.

Contact The IT Doctors to hear more about how we can assist your organization. 310-318-4500

MANAGED IT SERVICES

Do you have enough control of your IT costs and processes?

Managed IT services is a way for organizations to keep their business technologies up-to-date with the latest versions, while keeping costs steady and predictable. Managed IT services is a major contributor to the overall success of modern organizations, especially when rapid growth, acquisitions, or new strategic initiatives are in play.

Managed IT allows a business to reduce the cost of purchasing, installing, maintaining and upgrading a complex IT infrastructure. Some of the benefits of Managed IT services include:

Reducing infrastructure costs by average of 28%
Improving end-user productivity by average of 88%
Reducing system downtime by average of 91%
Increasing speed of tech problem resolution by average of 98%

Our Managed IT service aligns IT efforts with organizational objectives, measures success using predefined financial metrics, fosters end-user training, and amplifies competitive advantages.

ENGINEERING AND TECHNICAL SUPPORT

Mission Understanding
Our Engineers and IT professionals begin with understanding our customers’ challenges and opportunities. We work with you to clearly identify expectations and to understand how you define mission success. Our Technical Staff, experienced Project Managers, and Help Desk personnel speak the language of business and are sensitive to the people-part of technological changes. We design, implement, optimize, maintain, evaluate and support computer networks for one reason -- pride and satisfaction of mission success – on time, and on budget.

Empowerment
We empower your end-users with our immediate response; we empower your existing IT staff with training; we empower your management with clarity; we empower your leadership with strategic vision and competitive advantage. If the full potential of your leadership and ingenuity is impeded by technology issues and unwieldy IT costs, then visualize a scenario where the status of your IT project is continually updated, and your IT costs are always controlled, and your IT efforts are being handled by seasoned professionals using best-practices. Let us show you how technology can be the force multiplier you had always hoped for.

Creativity and Discipline
Our Engineers and Technical Support Staff build on the innovation and expertise of our exceptional people and our partners to quickly create effective IT support, network engineering, and data security solutions. We apply our knowledge of organizational dynamics to ensure our IT services make a positive impact, even under tumultuous conditions (like mergers & acquisitions, high staff turnover, nebulous objectives, disparate technologies/networks, and severe time constraints). We are known for our innovation and creativity, and we are recommended for our uncompromising execution: disciplined, measurable, and precise.

CLOUD MANAGEMENT

Are your systems scalable enough to support your growth plans?

It's inevitable that companies will adopt the Cloud due to competitive pressures. Over 85% of computer workloads will be in the Cloud by the end of 2023 for cost savings, increased efficiency, improved agility, advanced security management, and opportunities for growth and innovation.

Our Cloud services are optimized to the unique needs of each client. We offer Public, Private, and Hybrid Cloud options based upon your business goals. We provide mobility, security, and scalability across all your operations. Our Cloud services allow your growing number of users to reliably and securely access their apps and data on any device from any Cloud or on-premise computer network.

We are here for guidance and discipline -- to help you design and manage your Cloud/hybrid/on-premise computer networks -- to provide you the efficiencies and competitive advantage you need to grow and to win.

SECURITY AND COMPLIANCE

Is your data security and compliance management adequate?

Your security governance is now the leading determinant of the efficacy of your compliance efforts, and the management of your reputation. Ineffective security of your information causes compliance failures, financial losses, diminished sales, monetary judgments, and reputation damage.

Compliance refers to adhering to the laws, policies, and regulations that apply to a business. These rules are defined by internal and also external entities, including government agencies at the federal, state, and local levels, or independent organizations that set standards for a particular industry or field. Our security engineers identify the regulations that apply to your specific industry (government contracting, legal, accounting, medical, manufacturing, technology, entertainment, investing and banking). For example, government contractors are subject to various regulations (DCAA, GAGAS) and related compliance procedures (FAR, DFAR, CAS). We remain available 24/7 to help you abide by the regulations which apply to you, by providing appropriate security and adequate control of systems, procedures, and data.

Your company’s brand is vulnerable, and its exposure is a function of your data security strategy and management. According to a recent Forbes report, 46% of businesses have suffered damage to their reputations as a result of data breaches. Your systems and data have connections to: prospective employees, employees, contractors, vendors, investors, prospective customers, customers, competitors, malefactors, website audience, and the communities in which you work. This growing interconnectivity of your data underscores the fact that your security strategy is a predictor of how well your business is suited to withstand the pressures of rapid growth and scrutiny.

Call us today, and speak with one of our helpful and experienced IT professionals. You’ll get a chance to explain your concerns, get your questions answered, and from there we can build you a strategy that will protect your growth plans from the risks inherent to depending upon computer data.

PROFESSIONAL SERVICES

When you engage our Professional Services, you connect with industry leaders with decades of experience. We can organize your business relationships, optimize sales processes, implement new marketing ideas, and solidify business alliances and channel development. We provide comprehensive management services -- so whether you're seeking an interim CEO or COO, or just in need of a little professional guidance, our team is here to help.

Here are some examples of projects that The IT Doctors can do for its clients:

Organizational Management Services

Act as contract CXO, VP, Director, Manager, and more

Analyze performance and profitability, recommend improvements

Manage vendor relationships and partnerships

Create business plans, company overviews, and presentations for partners, boards, investors, financial institutions

Provide reputation management services

Review and improve internal processes - Sales, Marketing, Finance

Analyze P&L, cash flow, refine business plan to define funding needs

Sales

Create sales tools such as brochures, price lists, configuration guides, proposal formats, presentations

Organize and conduct telesales campaigns to increase revenues

Create or build channel and reseller programs

Planning, budgeting and forecasting - analyze past sales, recommend new tactics to increase market, account penetration, average order size, profitability per order

New or major account penetration

Compensation plans - review, design, match to industry and sales model

Marketing

Identify or help redefine most productive and successful target markets

Research customers and markets to help pinpoint most effective marketing tactics

Help define focused marketing attack

Create marketing campaigns and tools to address them

Lead generation

Product planning, launch and management

Public Relations - write success stories, announcements, press releases

Develop, implement, and manage social media strategies

Analyst Relations – create awareness, briefings, analyst tours